Whistleblowing

True Leasing Co., Ltd. has implemented the Whistleblowing Policy and Guidelines, which include three channels for stakeholders to report concerns. These channels are available via True Leasing Website, email, postal mail, and in-person reporting.

Furthermore, True Leasing Co., Ltd. has established a comprehensive process for receiving and addressing grievances from stakeholders. This process includes defining an investigation procedure and appointing a dedicated committee responsible for investigating, verifying, following up, and resolving complaints. The company ensures the protection and fair treatment of whistleblowers and individuals involved in the grievances.

To keep executives and relevant parties informed, the company prepares summary reports, which serve the purpose of tracking progress and facilitating corrective and improvement actions.

Whistleblowing

Niwet.wee@wg.co.th

https://trueleasing.co.th/th/pages/CorporateGovernance
https://www.cpgroupglobal.com/th/corporate-governance/whistleblowing

Legal & Compliance Department of True Properties Co., Ltd.

“No.18 True Tower 27th Floor, Ratchadaphisek Road, Huai Khwang, Bangkok 10310”

Contact Person: Niwet Weerachai

“Legal & Compliance Department of True Properties Co., Ltd. ”

Employee Communication Guidelines

Employees are highly valued assets at True Leasing Co., Ltd., and the company recognizes the significance of fostering a working environment based on trust and mutual respect. We actively encourage the establishment of communication channels that enable employees to raise work-related concerns and freely consult or express their opinions in good faith. They can approach the management, their supervisors, the Human Resources Department, or the Legal & Compliance Department for this purpose. It's important to note that all information shared by employees is treated as confidential, and they will be protected from any form of retaliation or bullying.